Privacy Policy

1. Our Commitment to Your Privacy

Welcome to Orōs Tābor Advisory. Our name, inspired by the mountain of transformation, reflects our core mission: to guide veterans and their families through the monumental journey of transition with integrity, strength, and unwavering support. This commitment extends to the very foundation of our relationship with you—the protection of your personal and sensitive information.

We understand that the information you entrust to us is not just data; it is your story, your career, your service, and your future. We consider the safeguarding of this information to be a sacred trust. This Privacy Policy is our pledge to you, detailing our rigorous practices regarding how we collect, use, and protect your information. We want you to feel confident and secure when you partner with us, knowing we have taken every reasonable measure to protect your legacy.

This policy applies to all information we collect through our website, consultations, and all other services we provide (collectively, our "Services"). By engaging with our Services, you agree to the practices described in this policy.

2. The Information We Collect and Why

We are committed to the principle of data minimization, collecting only the information that is necessary to provide our premier, one-on-one strategic services.

a. Information You Directly Provide to Us:

  • Personal Identification Information: Your full name, email address, phone number, and mailing address.

  • Military Service Information: To perform our services, we may require your branch, rank, MOS, dates of service, and copies of official documents like your DD-214, service records, and evaluations. This is essential for our Professional Branding, Federal Employment Assistance, and VA Benefits Advocacy services.

  • Sensitive Personal Information: This is a specific category of data that we handle with the highest level of care. It includes:

    • Health and Medical Information: For our VA Benefits Advocacy service, we may collect information related to your health, medical history, and disability ratings.

    • Financial Information: For Veteran-to-Entrepreneurship Blueprinting and Financial Wellness services, we may collect information on your financial status and goals.

    • Personal and Familial Information: For Personal and Family Transition Coaching, you may choose to share sensitive personal details. You are not required to provide any Sensitive Personal Information unless it is necessary for the specific service you have requested. Your provision of this information constitutes your explicit consent for us to use it for the sole purpose of delivering that service.

b. Information We Collect Automatically:

  • Website Usage Data: When you visit our website, we may collect technical information such as your IP address, browser type, and pages visited through cookies and similar technologies. This data is used to improve our website's functionality and for security purposes.

3. How We Use Your Information

Our use of your information is guided by a simple principle: to provide you with the best possible service.

  • To Provide and Personalize Our Services: We use your information to craft tailored resumes, develop business plans, provide strategic VA benefits guidance, and deliver coaching relevant to your unique situation.

  • To Communicate With You: We use your contact information to schedule consultations, respond to inquiries, and send important updates about your services.

  • For Legal and Security Compliance: We use information to protect the security of our business, to prevent fraud, and to comply with all applicable legal obligations.

We will never sell, rent, or lease your personal information to any third party for marketing purposes. This is a foundational promise.

4. How We Protect and Store Your Information

The security of your data is a top operational priority. We have implemented a multi-layered security framework to protect your information from unauthorized access or destruction.

  • Data Encryption: Information transmitted through our website is encrypted using industry-standard SSL technology. Sensitive documents are stored in an encrypted state on secure, access-controlled cloud servers.

  • Access Control: Access to your personal information is strictly limited to authorized members of our team who have a legitimate need-to-know to provide services to you and who are bound by strict confidentiality agreements.

  • Data Retention: We retain your personal information only for as long as necessary to provide our Services and as required to comply with our legal obligations. After this period, your information is securely and permanently deleted.

  • Data Breach Notification (NEW): In the event of a data breach that compromises your personal information, we are committed to promptly investigating the incident, taking steps to mitigate any harm, and notifying you in accordance with all applicable laws.

Disclaimer: While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Disclosure of Your Information

We do not disclose your personal information, except in the following limited circumstances:

  • With Your Explicit Consent: We may share your information with a third party only after receiving your direct and documented consent.

  • Third-Party Service Providers (NEW): We utilize trusted third-party companies for essential business operations, such as cloud data storage and email communications. We have vetted these providers to ensure they meet high standards of data security and privacy. Your information is only shared with them to the extent necessary to perform these functions.

  • To Comply with the Law: We may disclose your information if required by law, subpoena, or court order.

6. Your Rights and Choices

We believe you should have control over your personal information. You have the following rights:

  • The Right to Access: You can request copies of the personal information we hold about you.

  • The Right to Rectification: You can request that we correct any inaccurate information.

  • The Right to Erasure: You can request that we delete your personal information, under certain conditions.

To exercise any of these rights, please contact us. We will respond in accordance with applicable laws.

7. Specific Provisions for Virginia Residents (NEW)

As a business based in Virginia, we are committed to upholding the rights of Virginia residents under the Virginia Consumer Data Protection Act (VCDPA). In addition to the rights listed above, Virginia residents have the right to:

  • Confirm whether we are processing your personal data.

  • Opt-out of the processing of personal data for purposes of targeted advertising or the sale of personal data.

  • Appeal any refusal by us to take action on a data request. We will provide a written explanation for our decision and instructions on how you can appeal.

8. Contact Us

Your trust is the cornerstone of our work. If you have any questions about this Privacy Policy, please do not hesitate to contact us.

Orōs Tābor Advisory Mark@OrosTabor.com